Promotional Terms & Conditions

We may offer promotions on some of our products or product ranges in the form of discount code or discounts on selected lines already applied to the product prices on the website (reduced from their recent 'was' price).

Product and Order percentage discount codes cannot be combined with other percentage discounts (unless stated). Product and Order percentage discount codes also cannot be used on clearance lines (unless stated).

All promotions and offers are, unless otherwise stated, strictly one per household and are subject to stock availability. 

Trade discounts are not applicable on the discounted retail product range. Management reserves the right to withdraw discounts without prior notice.

January Spa Giveaway Offer Terms

The January Spa Giveaway Offer Terms below form part of our wider Terms and Conditions. 4.6 Offers and Promotions:

  1. The January 2025 Spa Giveaway ("Giveaway") is open to all UK residents aged 18 and over who purchase goods from UK Flooring Direct. It excludes employees of Keswick Flooring Ltd (trading as UK Flooring Direct), including their families, agents, and any third parties associated with the Giveaway's administration. 
  2. "Entrants" will be automatically entered into the Giveaway when they place an order with us online, over the phone or in our Coventry showroom between Friday 3rd January and midnight on Monday 3rd February. Only one entry per address will qualify for the Giveaway.
  3. If, for any reason, a technical issue, fault, or site failure occurs while processing an order, UK Flooring Direct does not take any responsibility for incomplete orders. Any incomplete orders will not be considered valid entries for the Giveaway. We also accept no responsibility for entries not completed for any reason.
  4. The Entrant winning the Giveaway (“Winner”) will be randomly chosen by a computer process by Friday 7th February.
  5. The Winner will be notified by Monday 10th February that they have been chosen using the contact details provided in their order. This could be by email or phone. If the Winner does not reply to UK Flooring Direct within 30 days of receiving the notification, they will forfeit the prize. UK Flooring Direct may then select another winner as described above.
  6. The prize awarded under the January 2025 Giveaway is a spa getaway for two (“Prize”) with spabreaks.com. The Prize consists of:

A Deluxe Spa Day Gift Voucher for Two:

  • Full use of the spa facilities
  • Use of robe, towel, and slippers
  • 1 60-minute treatment per person
  • A choice of either Afternoon Tea or 2-course Lunch (package dependent)
  • Available to use at selected stunning 4- and 5-star spa hotels

The prize is as offered. No extensions or upgrades are available. The winner will be responsible for all other costs incurred. Details on redeeming the Prize will be provided to the Winner at the point of notification. The Prize must be claimed within 12 months from the date of your winning notification email. The Prize is non-exchangeable, non-transferable, and no cash alternative is offered.

  1. UK Flooring Direct must publish or make available information indicating a valid winner was selected. UK Flooring Direct may publish the Winner's surname and county on its website, social media, and marketing materials.
  2. The Winner may object to any of its information being published by contacting UK Flooring Direct’s Marketing Team (email: info@ukflooringdirect.co.uk). In such cases, UK Flooring Direct must provide the winning entry's details to the Advertising Standards Authority if requested.
  3. UK Flooring Direct's decision on any aspect of the Prize Draw and the Prize is final and binding.
  4. Entrants are deemed to have accepted and agreed to be bound by these terms upon entry.
  5. UK Flooring Direct may refuse entry or award the Prize to any Entrant in breach of these terms.
  6. UK Flooring Direct reserves the right to void, cancel, suspend, or amend the Prize Draw at any time before the Winner is chosen.
  7. As permitted by law, UK Flooring Direct will not be liable for any loss, damage, injury, or death resulting from participating in the Prize Draw or using the Prize. This excludes cases of negligence by UK Flooring Direct or its employees. The statutory rights of the Winner and each Entrant are not affected.
  8. Personal data supplied during this Prize Draw will only be processed according to the Privacy Policy and these terms.